Greg M Ntq

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Verified Reviewer

Had 2 of there machines

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They both blew up this is a horrible product would not recommend this product to anyone. Run away dont buy
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Loss:
$4000
Cons:
  • Will blow up

Preferred solution: Full refund

Vincent L Iih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need replacement generator head

Have engine & stand for 6500 everlast generator, would like to purchase complete replacement generator head. Vincent
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Pros:
  • More efficient
  • Diesel

Preferred solution: Complete Generator head

Christopher S Tdk

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Verified Reviewer

Very Happy

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Everlast Generators - Very Happy
Everlast Generators - Very Happy - Image 2
Everlast Generators - Very Happy - Image 3
Original review Oct 30, 2020
TIG diy newbie here Easily placed order for PowerTIG 255 EXT....took advantage of offer to upgrade both torches and foot pedal for $100 (NOVA Kit for PowerTIG 255EXT) at time of sale (glad I did) Called customer service to change shipping address, reached a human quickly who took care of it....shipped out same day and given UPS tracking number....arrived on time in perfect condition.... Very satisfied all around Anticipate future purchases of their other products as my interest grows
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Pros:
  • Modern full featured tig machine

Preferred solution: Just wanted to provide my positive feedback

User's recommendation: Buy without hesitation

Michael H Xbd

First and only experience with Everlast

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This is a partial copy of the email I tried to send to Oleg the owner of Everlast it never got through I was given the wrong email address Oleg Recently I have been looking for a new Mig welder. I narrowed my search down to Hobart , AHP and Everlast. I called your sales department and talked to Alex. After speaking with him the first time he recommended the 200E After doing some research I decided to spend a little more and go with a I mig 200. I went to your website and found it was on sale for 649.00 and free shipping. I tried to call Alex back and confirm this would be a unit that would be a good fit for me and make the order . After four attempts to get somebody to answer and leaving multiple messages in both sales and customer service I gave up . Later that day I received a return call from Alex. This is when things went wrong. He was very angry and short with me. [ I think it was the multiple messages I left]. He told me they are short handed and he was very busy and didn't have time to answer the phone. After things calmed down I agreed to buy the unit for the advertised price. That's when he told me the cost would be about 70.00 more for shipping. I explained to him I am looking at your website and it says free shipping until January 31 2019. He told me it was Googles fault for the ad and he will not honor it . I told him I would continue my search and look at other brands . He said I should do that. A little while latter I got a call from customer service I told her about the ad in their website she said to just order it and see if it goes through. I did paying in full with Pay Pal. The next day I got an email from Everlast canceling the order. I called customer service and was transferred to Alex he was even more angry and short with me I think because I ordered it on line for the 649.00 price with free shipping . He told me the unit was now on back order and it would be 3-4 weeks to get. After talking with Alex I have since decided not to buy the Everlast far too many red flags . Its never good business to be so understaffed and not answer the phone then let the sales staff bully and argue with a potential customer. I am thankful this happened before I bought it I can only imagine what would have happened after the sale PS They might want to add sales reps that can speak clear English if they want to do business in America.
View full review
Loss:
$1000
Cons:
  • Poor customer service
Reason of review:
Poor customer service
Betsaida Mgw

No product available

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Updated by user Sep 30, 2018

As of this posting everlast has responded with defensiveness, claiming they get certain welders in all the time and ship them as soon as they get them in, however weeks after my posting I have called to check status and get the same run around about how if you prepay it will be sent out next week when they come in or they are expecting shipment soon, still in my opinion that if you want to do ligit business you would want to be more honest. I gave up on them and purchased a millermatic 211, cost more but they are readily available and in stock as well have local support when needed

Original review Aug 15, 2018
I have been trying over a year now to purr chase a iMig 200 from them, no matter where you try to buy online they are out with an expected deliver date that comes and goes but still no product. I have contacted them directly at least once a month and always get the same answer, “the item you are looking for is expected at the end of next week” . So I call back at the end of that week and to my surprise the same answer as the week before. I have emailed with them and yet the same thing, more coming next week and when they do they go fast, claims that they get in 200 at a time and they go fast, not so convinced here!! They tell me that if I prepay for the unit I will be on the list of first to get but have read many reviews of people being told the same and have waited a months so and gave up for a refund. I am convinced that with the way they provide product and horrible phone skills that it is a big run around. Also feel the rob Peter to pay Paul by getting people to prepay and hold the money for ransom to fulfill other obligations, I believe that the BBB should step in and force their hand and shut them down. Let look at the line of offerings compared to the other major brands, they have so many models that vary slightly in features it makes it hard to pick one. They also seem to be out of the budget friendly machines which I believe is a ploy to get you to say “well what is your next step up” so they can sell you a higher costing unit. Miller, Lincoln, Hobart, Esab, etc. does not seem alto have the back log of machines that this company has. Sorry to babble but if you want a machine, pay little extra and go blue or red, in the long run you will be happier
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Garae P

Terrible company to deal with spend your money elsewhere

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I recently purchased a tig welder from everlast, and 3 days after i had purchased it i get a call saying that they didnt have the welder that it was on back order (first problem). I understand these things happen so i opted to wait. Got on the everlast web site to look around for accesories while i wait for mine to ship and i see that the same one i just purchased just 4 days ago is now on sale AND is being offered with free shipping so i call everlast to try to get my price matched to what they were now offering, only to be told that its a false add created by my browser... wtf..really everlast. Ok so after talking to Alex about this matter he agrees to SELL me a cheap foot pedal for half price i thought about it and said ok i will do that on fri. Alex said ok and we agreed to talk on the coming friday.. well today is friday may 18th and to my surprise (not really) they dont have any more foot pedals. So to any one who reads this prior to making a purchase, i strongly suggest you look everywhere else that makes what your looking for before spending any of your money with this company
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Reason of review:
Order processing issue
1 comment
Guest

I had a similar situation with Alex only it was over a I mig 200. They didn't have the unit and then told me the same thing about the free shipping .

Alex said it was Google that put in a false ad for free shipping. After multiple conversations with both Alex and Customer Service I can guaranty I will NEVER buy anything From Everlast.

Anonymous
map-marker South San Francisco, California

So far its been crao

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I ordered my mig welder about a month ago and the company has repeatedly changed their shipping date its screwing me pretty bad id say its not worth the wait or risk.
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Reason of review:
Order processing issue
Anonymous
map-marker South San Francisco, California

Overall a good experience.

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We ordered 140e and it arrived 4 days later. Alex was pleasant and the welder has worked without a hiccup. We would not hesitate to make another purchase from them. Maybe we are just lucky. I am on my second roll of wire and have completed 1/3 of a 150 foot long metal fence to replace the old wooden rotted one. I weld every weekend for about 7-9 hours per day. The fan is quite loud, be it seems to keep this little welding machine cool. For a 115 volt unit it welds the 16 g square tubing easily. My neck and back are the only trouble so far.
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Reason of review:
Was unsure after reading the poor reviews, but felt good about product after viewing many youtube reviews.
Anonymous

Products are poor quality

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The first unit would not feed wire out of the box. The second "replacement " unit was abviously a used/repaired unit and blew out within a week. When I tried to get my money back they wanted. 30% restocking fee. For a defective unit. The salesman will try to fast talk you and is Fournier can't speak clearly.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker South San Francisco, California

Bait and Switch

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I saw thier i-Mig 275s on their website for $1610.00 Mark the sales rep on Tractor by Net always said he would give members a special price.... well I got the special price $1750.00 and he told me there must be a mistake because he had quoted the right price.

Mark got annoyed and sent my email to the head of sales who wanted me to call him. After I got the bass the buck email I took a deeper look at Everlast and saw BBB rated them poorly and several complaints about pricing and slow repair.

I have 2 of their other machines that I purchased from Home Depot and after 2 years no problems and that was my reasoning for the i-Mig 275s purchase but did not proceed after the sales dance. I will never buy another Everlast product and you should not take the chance either.

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Reason of review:
Pricing issue
1 comment
Guest

I tried to buy a welder from their web site, they wouldn't sell it to me for the price listed. I was informed that my web browser needed to be updated because of cookies.

SORRY DUDE, I have only been to your site once, the time I tried to buy the welder. so your cookie excuse isn't going to fly.

I don't do business with shady people. No sale for this guy.

Roderic Gvd

Power Pro 205S Review

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Welder died on me, it was under five year warranty, only 2 years old, they have had it 7 months still and keep telling me it's schedule for first week of month and I'll have it by middle of month and they have told me that every month for past 7 months, don't waste your time I had to by anther welder to use for work and still haven't got my welder back, I'll never deal with.this company again
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Reason of review:
Order processing issue
Anonymous

(N) Everlast

Everlast is owned by a parent company that is basically a for profit investment company. They make there money anyway they can for there investors , other customers be damned. Some of the products they sell are so under designed and under built they will fail evertime if pushed to there maximum rated power so the factory started reducing the maximum output power so what you get is not what you think you paid for. And forget about out of warranty service , everlast will try to sell you a new unit as that is the only thing they can do as there is no warranty service department at this company . They only swap out a unit with another unit that they hope works better than the last unit the costumer received. Good luck to anyone who owns these units. Buy an HTP it will be last welder you will buy and the USA based service people are very helpful and seem to actually care about there customers.
View full review
Loss:
$1500
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Everlast power mig 205

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paid for a welder in June 2016 now it sept 2016 still no welder called numerous times told it would be sent. Still not sent I keep on getting the run around. If this is how they do business I would hate to see what would happen if it fails. Calling the bank and the Cali BBB next. This is absolutely ridiculous The customer service is non existent. They filter the calls through someone name Katya who then puts you on hold then comes back with some kind of excuse as to why it hasn't shipped. I've had enough with this. I'm going to repeat this message through every fabrication forum as why NOT to purchase a CHINESE WELDER.
View full review
Loss:
$1300
Reason of review:
Poor customer service
1 comment
Guest

Same problem, and there customer service is horrible

Anonymous
map-marker Hamilton, Hamilton

From The start

This site has just saved me thousands... last night researched tig welders and came across everlast, all the features i want are there and they're good looking machines. I emailed sales with a request for more components with an order I hoped to place and got a short rude reply which got me thinking. I then found this page stating sales and service were rubbish. I'll not be buying these machines. 100 words????? heck this is another thing that can only add to an already frustrating time. so i will have to fill the space with *** just to let people know about everlast generators.. blah blah blah blah
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Cons:
  • Poor customer service
Reason of review:
Poor customer service
Anonymous
map-marker Oxford, North Carolina

Reputable?

I ordered the Power iMIG 205 from their website and paid with PayPal on 18 Feb. Received UPS shipment notification the next day with an estimated delivery date for Friday 26 Feb.

UPS tracking was not updated - the unit had not been passed to them. 26 Feb - no welder and still the tracking was not updated - welder still not sent for shipment. Called them the following Monday 29 Feb and was told without apology by a person with limited English that the unit was not in stock and that they were not sure when the next shipment could be made. I asked to speak with a manager and was kept waiting and eventually they hung up.

Shortly afterward they did call back to tell me that the unit was no longer available and that I should take my business elsewhere! They also made the excuse that their customer service person 'had just started' and went on to say that they have been in business for the past ten years - whatever that means? In the midst of the issue they even tried to get me to buy a more expensive substitute unit! What a waste of time!

I hope they do reimburse my PayPal account within 24 to 48 hrs as they said. I need to order another welder.

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Richmond, Virginia

Horrible shipping and customer service.

I ordered a 255ext tig welder with water cooler. I Verified with everlast that my items would be shipped that day.

Now a week later my products still haven't shipped. I called to discuss the issue and all I get from everyone is attitude. That's unprofessional and uncalled for. Everlast never said they were sorry for my inconvience.

Wife then called and they were rude with attitude as well. Don't bother supporting this company, they suck horribly and are truely the most unprofessional company I have dealt with. I couldn't even get my complaint out on the phone due to the people at everlast being rude and cutting me off time after time. Also, the only thing offered to address the problem was we can cancel your order.

What a group of tools everlast has working for them. If they don't get professional customer service agents they will be another statistic.

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Reason of review:
Problem with delivery

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